Data Collection & POS Checks
Do you sell products or provide certain services? Then you naturally seek to satisfy and keep your existing customers, as well as to attract new customers. So it is valuable for you to know what your customers experience and feel at each point where they come into contact with your brand.
Considering the shopping experience from the customer’s perspective is a recognised market research tool that is used for marketing and sales promotion purposes and to improve customer service. Our testers survey a variety of service criteria that influence your customers’ buying behaviour and thus directly affect your sales.
With our POS checks we offer a tool that enables you to adjust your goals and activities in constant comparison to changing customer needs and the competitive situation. Real-time documentation enables you to respond radpidly.